1.Download driver at www.aver.com to desktop. 2.Unzip file to folder on desktop. (If you are not familiar with compressed zip file. (You visit www.winzip.com for information on zipping and unzipping files.) 3.You need to uninstall the old program by going Start then Program select the AVerMedia folder and run the uninstaller. (If you do not have program install step does not apply.) 4.You need to removed previous driver installed. The uninstall driver is included with this download. (If you do not have drivers installed step does not apply.) 5.Now restart your computer and it will boot up and detect new hardware found. At this point you point it to the new driver located in the folder you Unzipped to your desktop. 6.Run setup.exe from the application folder disk one.