ooVoo, LLC (ÒooVooÓ or ÒweÓ) is concerned about privacy issues
and wants you to be familiar with how we collect, use and disclose information.
This Privacy Policy describes our practices in connection with information
that we collect through our web site, currently located at http://www.oovoo.com
(the ÒSiteÓ), and through the
software applications made available by ooVoo for use on computers and mobile
devices (the ÒSoftwareÓ and,
collectively with the Site, the ÒServicesÓ).
By downloading, accessing or using the Services, or providing information to us
in connection with the Services, you agree to the terms and conditions of this
Privacy Policy.
This Privacy Policy does not address, and we are not responsible for,
the privacy, information or other practices of any third party, any third-party
service providers, and any other third party operating any software application
or website to which the Services contain a link. The
inclusion of a link on the Services does not
imply endorsement by us of the linked software application or website.
We may change this
Privacy Policy at any time. Please take a look at the ÒLast UpdatedÓ legend
at the top of this page to see when this Privacy Policy was last revised. Any
changes to this Privacy Policy will become effective when we make the revised
Privacy Policy available on or through the Services.
Your use of the Services or the submission of
any information through the Services following
such changes means that you accept the revised Privacy Policy.
JURISDICTIONAL
ISSUES
The Services are controlled by us from the United States; accordingly,
this Privacy Policy, and our collection, use
and disclosure of your information, is governed by U.S. law, and not by the
laws of any country, territory or jurisdiction other than the United States. We
do not represent or warrant that the Services, or any functionality or feature
thereof, are appropriate or available for use in any particular jurisdiction.
Those who choose to download, access or use the Services do so on their own
initiative and at their own risk, and are responsible for complying with all
local laws, rules and regulations. By downloading, accessing, using or
submitting any information to the Services, users from outside the United
States acknowledge that the Services are subject to U.S. law, and consent to
the transfer of their information to the United States and any other
jurisdiction, which may provide a different level of data security than in
their country of residence, and waive any claims that may arise under their own
national laws.
Personal
Information
Personal Information We May Collect
ÒPersonal InformationÓ is information that identifies you as an
individual. In addition to Personal Information, Other Information
(as defined below) may be collected in connection with the Services; the
collection, use and disclosure of Other Information is
addressed separately below, under the heading ÒOTHER INFORMATIONÓ.
We and our third-party service providers may collect the following Personal Information from you:
With your permission, we and our
third-party service providers may collect Personal Information from you about
third parties that are included in your computerÕs or mobile deviceÕs address
book functionality. In order to access and use the features of the Services, you acknowledge and agree that you will have to provide ooVoo with your telephone number. You expressly acknowledge and agree that in order to provide the Services, ooVoo may periodically access and aggregate information in your address book on your computer or mobile device to find and keep track of telephone numbers of other users of the Services. If you access the Services, we will attempt to match your contacts against our directory of current ooVoo users, although we cannot guarantee that such matches will be accurate. After the matching process is complete, any current ooVoo users in your contact list will automatically be added to your ooVoo contact list. When providing your telephone number, you must provide accurate and complete information. You hereby give your express consent to ooVoo to access your address book for telephone numbers in order to provide and use the Services. We do not collect names, addresses or email addresses, just telephone numbers. You ultimately control how much information is accessible to ooVoo Ð just be sure to adjust your privacy settings if you so choose.
Notwithstanding anything in this Privacy Policy to the contrary, we will not disclose such Personal Information to any third party for marketing purposes. Except as noted in this section, all
other terms of this Privacy Policy apply to such Personal Information that we
collect through such address book functionality, including terms regarding the
storage and security of Personal Information.
We do not request, solicit or intend
to collect any other personally identifiable information, and you should not
disclose any such information in connection with the Services. IF YOU SUBMIT
ANY PERSONAL INFORMATION OF OR RELATING TO THIRD PARTIES TO US OR OUR
THIRD-PARTY SERVICE PROVIDERS IN CONNECTION WITH THE SERVICES, YOU REPRESENT
THAT YOU HAVE THE AUTHORITY TO DO SO.
How We May Use Personal Information
We and our third-party service providers may use Personal Information:
How Personal Information May Be Disclosed
Your Personal Information may be disclosed:
á To our third-party service providers that may provide services such as
hosting of the Services, data analysis, IT
services and infrastructure, customer service, e-mail delivery, auditing,
payment processing and other similar services. Please note that we may use
cloud service providers in connection with the hosting of the Services and the storage of Personal Information, and we may have
limited or no opportunity or ability to impose contractual restrictions on
these and other service providers.
á To
identify you to anyone to whom you send messages (including files, video and
audio calls and text messages), connection requests or invitations through or
in connection with the Services, including messages, connection requests and
invitations that we may send on your behalf.
á By you,
through messages (including files, video and audio calls and text messages), chats, message boards, forums,
public profile pages, user directories and blogs and other functionality with
which you are able to share or post information and materials. Please note that
any information and materials that you post or disclose using such
functionality will become public information, and may be available for other
users of the Services and the general public to record, access, use, alter,
manipulate or disclose to other individuals or social networking sites such as
Facebook or YouTube. We are not responsible for such recording, access, use,
alteration, manipulation or disclosure. We urge you to be very careful when
deciding to disclose your Personal Information, or any other information, in
connection with the Services.
á To a third party in the event of any reorganization, merger, sale, joint
venture, assignment, transfer or other disposition of all or any portion of our
business, assets or stock (including in connection with any bankruptcy or
similar proceeding).
á As we believe to be necessary or appropriate: (a) under applicable law,
including laws outside your country of residence; (b) to comply with legal
process; (c) to respond to requests from public or government authorities,
including public or government authorities outside your country of residence;
(d) to enforce our terms and conditions; (e) to protect our operations or
those of any of our affiliates; (f) to protect our rights, privacy, safety or
property, or that of our affiliates, service providers, you or others,
including through credit-fraud protection and risk reduction; (g) at our
discretion under emergency circumstances, to notify emergency services or your
family members, personal representative or other individuals involved in your
care of your location and condition; or (h) to allow us to pursue available
remedies or limit the damages that we may sustain.
OTHER Information
Other Information We May Collect
ÒOther
InformationÓ is any information that does not reveal your specific
identity, such as:
How We May Collect Other Information
We and our third-party service providers may collect Other Information in a variety of ways, including:
á Through your device: Certain information is collected
automatically through your device, such as your operating system name and
version, device manufacturer and model, language, and the name and version of
the software application you are using. We may also generate a unique device
identifier for use by ooVoo to operate the Services.
á Through server log files: Your ÒIP AddressÓ is a number that is automatically assigned to the
device that you are using by your Internet Service Provider (ISP). An IP
Address is identified and logged automatically in our server log files whenever
a user uses the Services, along with the time
of the use and the pages or areas visited within the Services. Collecting IP Addresses is standard practice on the
Internet and is done automatically by many websites. We and our third-party service
providers use IP Addresses for purposes such as helping to calculate usage
levels of the Services, diagnose server problems and administer the Services.
á Using cookies: Cookies allow a server to transfer data to a device for recordkeeping
and other purposes. We and our third-party service providers use cookies and
other technologies to, among other things, better serve you with more tailored
information and facilitate your ongoing access to and use of the Services, as well as for online tracking purposes. If you do not
want information collected through the use of cookies, there is a simple
procedure in most devices that allows you to decline the use of cookies. To
learn more about cookies, please visit http://www.allaboutcookies.org/. If you
choose to decline cookies, some or all of the features, functionality and
promotions available through the Services may
not be available to you.
á Using pixel tags and other similar technologies: Pixel
tags (also known as web beacons and clear GIFs) and other similar technologies
may be used in connection with some pages and areas of the Services and
HTML-formatted e-mail messages to, among other things, track the actions of
users of the Services and e-mail recipients, measure the success of our
marketing campaigns and compile statistics about usage and response rates of
the Services.
á Physical Location: We may collect the physical location of
your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your deviceÕs physical location to
provide you with personalized location-based services and content. We may also
share your deviceÕs physical location, combined with information about what
advertisements you viewed and other information we collect, with our marketing
partners to enable them to provide you with more personalized content and to
study the effectiveness of advertising campaigns. In some instances, you may be
permitted to allow or deny such uses and/or sharing of your deviceÕs location,
but if you choose to deny such uses and/or sharing, we and/or our marketing
partners may not be able to provide you with the applicable personalized
services and content.
á From you: We may collect demographic information such as your location, as well as
other information, such as your preferred means of communication, when you
voluntarily provide such information to us. Unless combined with Personal
Information, this information does not personally identify you or any other
user of the Services.
á By aggregating information: Aggregated Personal Information does not personally identify you or
any other user of the Services. For example, we may
aggregate Personal Information to calculate the percentage of our users
who have a particular telephone area code.
How We May Use and Disclose Other
Information
Because Other Information does not personally identify you, we may use
and disclose Other Information for any purpose. In some instances, we may
combine Other Information with Personal Information (such as combining your zip
code with your name). If we combine any Other Information with Personal
Information, the combined information will be treated by us as Personal
Information as long as it is so combined.
We may use third-party advertising companies to serve
ads when you visit the Services. Please note that these companies may use
information about your use of the Services to provide advertisements about
goods and services that may be of interest to you. In the course of serving
advertisements to the Services, these companies may place or recognize a unique
cookie on your browser. If you would like more information
about this practice, and to know your choices with respect to it, please visit
http://networkadvertising.org/optout_nonppii.asp or http://www.aboutads.info.
security
We seek to use within
ooVoo reasonable organizational, technical and administrative measures to
protect Personal Information under our control. Unfortunately, no data
transmission over the Internet or data storage system is guaranteed to be 100%
secure. Please also be aware that we may use third-party cloud service
providers that provide hosting, data storage and other services pursuant to
standard terms and conditions that are generally non-negotiable; accordingly,
although we seek to conduct reasonable due diligence on such service providers,
we may be unable to impose contractual obligations on them with respect to the
measures they use to protect Personal Information. We are not responsible for the
data security measures of any third parties.
If you have reason to
believe that your interaction with us is no longer secure (for example, if you
feel that the security of any account you might have with us has been
compromised), please immediately notify us of the problem by contacting us in
accordance with the ÒCONTACTING USÓ
section below.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your
Personal Information for marketing purposes:
We give you many choices regarding
our use and disclosure of your Personal Information for marketing purposes. You
may opt-out from:
We will try to comply
with your request(s) as soon as reasonably practicable. Please
note that if you opt-out as described above, we will not be able to remove your
Personal Information from the databases of third parties with which we have
already shared such information (i.e., to which we have already provided such
information as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving
marketing-related e-mails from us, we may still send administrative messages to
you; you cannot opt-out from receiving administrative messages.
Your choices regarding
our use and disclosure of your Personal Information for the ooVoo public
directory
You may also opt-out of
our use and disclosure of your Personal Information in connection with our
public directory of ooVoo users, and our identification of other ooVoo users
whom you may potentially know, by visiting the ÒPrivacyÓ settings in your
account within the Services.
How you can access your Personal
Information
If you would like to
review or update your Personal Information that has been previously provided to
us, you may do so by logging into your account within the Services, or, for
certain Personal Information that is not reviewable through the Services, you
may contact us in accordance with the ÒCONTACTING
USÓ section below.
We will try to comply
with your request to update your Personal Information as soon as reasonably
practicable. We are not responsible for changing information from the databases
of third parties with whom we have already shared your Personal Information.
use of THE SERVICES by MINORS
The Services are not directed to individuals under the age of thirteen
(13), nor are such individuals permitted to use the Services; accordingly, we
request that such individuals do not provide Personal Information in connection
with the Services. If you are the parent or guardian of such an individual who
has disclosed Personal Information to us in connection with the Services,
please contact us in accordance with the ÒCONTACTING
USÓ section below, and we will exercise commercially reasonable efforts to
remove such information from our databases and storage systems; we are not
liable, however, for any consequences of such information, including any delay
or failure to remove such information.
RETENTION PERIOD
We will
retain your Personal Information for the period necessary to fulfill the
purposes outlined in this Privacy Policy unless a longer retention period is
required or allowed by law.
CONTACTING US
If you have any questions
about this Privacy Policy, please contact us by sending an e-mail
to privacy@oovoo.com. Please note that information you submit through
e-mail may not be secure; so please do not include credit card information or
other sensitive information in your messages to us.