1.) Enter the user name of the administrator account for your network camera.
2.) Enter the password for the administrator account.
Important: Please check the user permissions in your DVR. The user should be configured to have permissions for remote accessing live images and playback channels.
1.) Check the format (upper case, lower case, special characters) of the user name and password.
2.) The default user name and password can also be found in the camera user manual.