Newegg.ca offers our Customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:

To take advantage of Newegg.ca 's satisfaction guarantee, the Customer must comply with the Product Return Procedure detailed below. Any breach of Newegg.ca 's Return Policy Procedure will result in the loss of Newegg.ca 's refund/replacement guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.