You may request a change to your order provided the order has not already been charged
to your account. Please call 1-800-390-1119 during Newegg.ca 's hours of operation to
request a change to your order. Please have your sales order (SO) or customer number ready
for better assistance. We strongly discourage sending change order requests via email
because it is unlikely we will receive the message in time to make an adjustment due to
the sheer volume of emails we receive each day.