DVDs are non-refundable but may be exchanged within 30-days of the invoice date for a functional version of the same film by using the shipping label packaged with your order. If you have any questions or concerns, please contact us for help.

Marketplace: Newegg Marketplace sellers may have DVD return policies that differ from Newegg's DVD return policy set forth above. Check the Seller's Policy Page for the DVD return policies of individual Marketplace sellers. In the event of a conflict between Newegg's DVD return policy and those on a Seller's Policy Page, the Seller's Policy Page DVD return polices shall apply to your DVD orders from that seller.