All merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund. CPUs must be returned within 7 days from the invoice date for a refund. A return authorization number is required for all returns. A 15% restocking fee may apply. Additional deductions may be made for CPU returns to reflect the current market value. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted in the product listing. Customers must inform Newegg.ca of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.
Newegg.ca SATISFACTION GUARANTEE - Newegg.ca offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except: